Using the Technology Department Help Desk is easy for all levels of users. Below we have provided a step by step procedure on how to generate a report to our technology team.
You first have 3 options, Create a New Request, Search for Solutions, Change your User Details.
If you select Change your user details, a popup message will display giving you your information which you have the ability to change and then save in our system.
If you select Search for Solutions, type in the solution you are looking and click the search button. Generally this will display a list of solutions to problems we have already encountered.
If you select Create a New Request, You have a series of drop downs to select what type of problem you are having. Do your best to describe what the problem is and then your task will be assigned to one of our technology experts. All tasks are based upon prioity and we will act as quickly as possible to handle your request.
